PROGRAM OVERVIEW 

To break the cycle of poverty in North Texas, we have to help people help themselves. By enabling people who currently have low incomes to take charge of their lives and their finances, we help them make a better life for their families. By 2020, we can help 250,000 more people leave poverty permanently.

The United Way Earn It! Keep It! Save It! Program empowers low- to moderate-income families to become financially stronger, more self-sufficient and successful. 

Since the program's inception, volunteers have prepared over 16,000 returns and put more than $25 million back into the pockets of hard-working Dallas families by filing returns and helping them take advantage of the Earned Income Tax Credit.

A few hours a week will make a big difference and get hardworking families the tax refunds they deserve. 

Quick Start Guide For Volunteers:

November 2011:

• Update or create your volunteer profile account
• Log-in and sign-up to attend training (schedules and locations are listed below)

December 2011:

• Attend training, as needed (materials provided in class)
• Self-study volunteers need to contact (214) 978-0081 for materials. 
• Complete online certification and e-mail results to volunteer@unitedwaydallas.org or fax to 214.922-9683. You will be assigned to a site upon receipt of your certification.

January 2012:

• Sites are assigned to volunteers
• Log-inand identify your availability to volunteer
• Training materials ready to be picked-up at UWMD office; please contact Gala Trigg at gtrigg@unitedwaydallas.org for details

Important Links to Review:

• Volunteer Roles (Trainer, Tax Preparer or Translator)
• Site locations - Sites located in the Southern sector of Dallas are currently experiencing a high volume of traffic and need additional volunteers). The following sites are in high demand for volunteers: Urban League and Concord Church.
• Training Curriculum & Sites
• Copy of Certification Test Questions  
• Certification Test & Practice Lab (universal password is “learntwo”)
• Link and Learn
• Volunteer Standards of Conduct Training Information ** NEW & REQUIRED FOR ALL VOLUNTEERS for 2012**

Click here for more detail information about volunteering or contact Gala Trigg at gtrigg@unitedwaydallas.org.